Bryk Group Privacy Policy
Updated: December 2023
This Privacy Policy sets out how and why we, Internet Business Systems Australia Pty Ltd (IBSA), BRYK Pty Ltd and BRYK Consulting Py Ltd (collectively also known as Bryk Group, “we”, “us”, “our”) collect personal information, what kind and who it is shared with, and your rights to access and correct that information.
By accessing this website and using our products and/or services, you accept the terms of this privacy policy (“Privacy Policy”). This Privacy Policy applies whenever you interact and transact with us, either in person, via telephone or email or on our website; it applies to information provided to us whether via this website, whenever you use our products or services or any other means and demonstrates our compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) (the “Privacy Act”).
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to your use of our website and our products and services. We do not make any representations about third party websites that may be linked to our website.
1. PERSONAL INFORMATION COLLECTED AND HOW WE COLLECT IT
Personal information is information about an identified individual, or an individual who is reasonably identifiable. We provide a range of products and services to businesses.
If you are a potential client or actual client of ours, the personal information that we collect and maintain generally includes your name, the company you work for, your position and your contact information, sales and support history and interest relating to our products and services. For example, we may need to collect personal information about you from you to provide you with further services or to answer or forward any requests or enquiries you may have.
If you apply for a job role with us or are employed by us, we collect information from you, including during, as applicable, the course of your employment or contract arrangement with us. We may collect information about you when you submit it to us. In some circumstances, the personal information we collect about you is held by a third party, for example, when we perform background checks that are necessary for the role to be performed by you. We may also generate information about you during your employment or contract arrangement with us.
We generally collect personal information about you from you, but in some circumstances, we may receive personal information about you from third parties. For example, we may collect personal information about you from third parties such as through recruitment agencies, social media (such as LinkedIn), research companies, from information service providers (such as Zoominfo), event organisers in respect of events, conferences or education sessions you have registered or attended or referrals from other third parties. We may also collect information about your from publicly available sources, including websites, social media and public databases.
It is our intention that this Privacy Policy will set out how we protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
2. WHY WE COLLECT YOUR PERSONAL INFORMATION
We collect personal information so that we may verify your identity, communicate with you, administer our client relationships, provide products and services, assist with technical support and other issues related to our products and services, monitor and improve our content, website and services and send information to our client’s employees about our products, services or general information we believe may be of interest to them, including relevant timely marketing messages.
We will not collect personal information unless it is reasonably necessary for, or directly related to, one or more of our functions or activities. You can choose not to provide your personal information to us. However, if you choose not to provide your personal information or we are unable to collect the information we reasonably require, it may mean that we are unable to provide you with our products and services.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information about you for the primary purpose of providing you with our products and services, and for which you would reasonably expect us to use that information, including sending you information about new developments, products and services that may be of interest to you. You authorise us to use any email address or other contact information you provide to us at any time for this purpose. You can, at any time, opt out of receiving commercial electronic messages (e.g., emails and SMS) from us by using the unsubscribe facility in any commercial electronic message. Regardless of whether you opt-out of any or all commercial electronic messages, you will still receive information we are required by law to provide to you or product or service-based communications.
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.
We also use personal information to conduct statistical analyses, surveys and research (including market research) to enhance existing, and develop new products and services, including improvements to our website.
Where you are a job applicant or work for us (either as an employee or contractor), we use personal information about you: (i) to fulfil our obligations and exercise our rights arising out of our relationship with you, such as processing your information for the purposes of remunerating you, reimbursing, expenses, furnishing benefits and other related matters; (ii) to meet our legal and regulatory obligations as your employer (as applicable); and (iii) to meet our legitimate business interests, namely for people and administrative management purposes including resource planning, development and career planning, for the management and maintenance of our IT network, for auditing, security and compliance purposes, and for purposes of internal investigations and disciplinary procedures.
4. WHO WE SHARE YOUR PERSONAL INFORMATION WITH
We will not disclose your personal information other than for a purpose as set out in this Privacy Policy or where you have consented, or as otherwise permitted or required by law.
We may engage contractors and third-party service providers to provide you with aspects of our services on our behalf. In that circumstance, we may disclose your personal information to these contractors and third-party services providers for this purpose. In all circumstances, these contractors and third-party service providers are contractually required to keep your personal information confidential and to use your personal information for the sole purpose of performing the services we have engaged them to provide.
We may disclose your personal information:
- With any affiliate or subsidiary of, and any company owned and controlled by us
- If some or all of the business of Bryk Group is transferred to another entity by way of merger, sale of its assets or otherwise
- If we are required to do so by law
5. WHERE YOUR PERSONAL INFORMATION IS STORED
To provide our products and services, your personal information is accessed from and stored in Australia. From time to time, some of our service providers may be located or use locations outside of Australia. If we share personal information overseas, we take steps to ensure that our service providers are obliged to protect this personal information in accordance with Australian legal requirements and that they are only permitted to use personal information for the purpose for which it was shared.
6. SECURITY
We strive to ensure the security, integrity and privacy of personal information you provide to us. We also review and update our security measures in light of current technologies. Whilst all reasonable precautions are taken to protect your personal information, unfortunately, no data transmission over the Internet can be guaranteed to be totally secure at all times.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees and the contractors and third-party service providers who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.
7. COOKIES
Cookies are small data files created by websites you visit used to store information on your device (e.g., your computer). Cookies, which are industry standard and are used by most websites, including those operated by us, can facilitate a user’s ongoing access to, and use of, a website. They allow us to customise the website to your needs. For example, we may use cookies to remember your website preferences, recall your authentication information so we can keep you signed into our website, or track statistical information related to navigation throughout our website.
If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services and rejecting certain cookies may mean that you are not able to use some features on our website.
8. ACCESS TO PERSONAL INFORMATION
We will endeavour to take all reasonable steps to keep secure any personal information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that personal information held about you is incorrect, you may contact us at the details set out in section 10 below to have the information corrected.
9. LINKS TO OTHER SITES
We may provide links to third-party websites from our website. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using those websites and their privacy statements.
10. HOW TO CONTACT US
If we become aware of any ongoing concerns or problems with our website or our products or services, we will take these issues seriously and work to address these concerns. If you have any questions about how we have handled your personal information or you have further queries relating to our Privacy Policy, or you have a problem or complaint, please contact:
The Privacy Officer
Bryk Group
By email: privacy@brykgroup.com
11. FURTHER PRIVACY INFORMATION
For more information about privacy law in Australia and protecting your privacy, visit the OAIC’s s website www.oaic.gov.au. The OAIC may be contacted using their contact details set out here: https://www.oaic.gov.au/contact-us.